De Syloia Hotel

Beautiful, comfortable room with a nice view! I stayed here for 5 nights towards the end of a long 3 week trip in Vietnam and it was the perfect place to rest while still getting a chance to join tours and go sightseeing. Location was a little out of the way for tour pickup but I had no issues with asking them to make an exception because the hotel was still so close to the city center. And since it was out of the way, it was nice and quiet in the evenings. I also appreciated that the hotel overall was actually fairly small, and the building has some old charm to it. But aside from the room being a little sanctuary to recoup before continuing to travel for another 3 weeks, the shining star of my stay was the lovely staff! They are so kind, and made an effort to recognize and get to know their guests. They were very helpful about making calls when I ran into miscellaneous issues - my Grab driver not ending my ride before driving away, my hotel in Sapa not responding about transportation from the train station. They also let me store my main luggage with them for a few days while I took a quick trip to Sapa before returning to stay with them for one last night.

We initially planned to stay for just two nights, but after seeing our room, we immediately decided to extend our stay for another night. The hotel is stunning, with a beautiful French aesthetic and colonial design. The staff is incredible and very attentive. One young man (unfortunately, I didn’t catch his name) was especially helpful - he assisted with reception and luggage and went out of his way to ensure we stayed in the same room, even though the hotel was fully booked. The breakfast is varied and delicious, and the location is perfect - peaceful yet right in the heart of the city, away from the noise. We also loved the complimentary herbal bath, as well as the steam and sauna rooms. The hotel features a lovely sky bar with a complimentary drink, and fresh fruit was delivered to our room every day! 💛 - The only minor downside - the handheld showerhead was a bit short, and although the overhead shower worked, the water pressure was a little weak - it’s the one thing that could be improved. Spoiler: After our trip to Sapa, we returned to this hotel for another night.

Very good and we enjoyed our stay . Staff at front desk were very helpful and attentive to our needs .. very good service . I would definitely stay again at this property on my next visit.

beautiful decor , amazing bed , clean starched spotless linen,subtle colours and tasteful interior designing . dark wooden flooring with tile design is added beauty . bathroom is spacious with jacuzzi tub and separate shower . lot of cupboard space .big French windows , ample sunlight . powerful air con . and fresh fruit basket everyday . wholesome breakfast with pho,eggs,seafood , bacon fried rice/noodles etc , cappuccino too. can’t fault at anything . good quality toiletries .this hotel is a gem . suite rooms are so tastefully designed and spacious for family that it will give other hotels run for their money . hotel staff is also very helpful and pleasant . overall exceeded expectations . hotel on busy street in old quarters walking distance to opera house and quite a lot of options for Japanese food and small marts ,salons etc . they also have small in room dining menu for international guests palate .

Breakfast is something to get out of your bed for. Vietnamese or continental cuisine .... it's all there. Staff is super friendly and attentive. Hotel was recently renovated, my colleagues and I all liked the renovation. Actually, the hotel is integrated with a fine dining restaurant.